ProcessPortal AI Review Manager

Live intake app

Choose the customer action.

One access-protected control panel for reviews, review requests, complaint recovery and monthly feedback summaries.

ProcessPortal

Review Manager

Client-ready

What do you want to create? Access code

Checked securely on the server before any AI credits are used.

Client email

Platform

Business name

Preferred tone

Star rating

Customer review

Customer name Customer email Review link Date work was completed

If a work completed date is added, the send date should be one day later. If left blank, the backend should use tomorrow.

Work completed for customer

Email-only for now. The request is saved to Airtable as Ready so Make can send it through Gmail.

Negative review / complaint What happened? What can the business safely say?

Paste this month’s reviews

Service type / business type

Negative-review outputs should be checked before sending. The assistant avoids admitting fault or promising refunds unless the business says so.

Generated output

Ready-to-use wording

Copy-ready

Your output will appear here. Choose one of the actions: - Reply to a customer review - Schedule an email review request - Recover a negative review - Create a monthly review summary Every action is access-code protected and can be logged to Airtable.

Review replies

Generate polished replies for Google, Facebook and Trustpilot reviews.

Review requests

Schedule an email review request after a completed job, ready for Make and Gmail to send.

Recovery messages

Respond calmly to bad reviews and create private follow-up wording.

Workflow logging

Every request can be saved into Airtable with customer email, send date, status and message history.